Terms and Conditions:

Site Rules:

  • This is a working Farm. Animals can be unpredictable and there may be machinery moving around the farm. Children must be supervised when travelling around the farm. You are responsible for the welfare of yourselves, your children and your visitors whilst on site.
  • We reserve the right to request any guest to leave at any time without refund or other liability. No refund of monies will be paid.
  • No fireworks or Chinese/paper lanterns are permitted at any time.
  • Above ground barbecues are permitted on site. However open fires and ground level barbecues are not permitted. The use of generators is not permitted.
  • Please dispose of all litter and rubbish in the bins provided.
  • Dogs must be kept on leads.
  • The cottage is located on a working farm in a natural setting. In making a booking you take on a duty of care to conserve and protect this countryside setting.
  • Any damage to the site including the trees, or any pollution (including excessive noise, litter or contamination of any kind) may result in you being asked to leave without any refund.
  • We reserve the right to charge you for anything found to be missing from, or damaged after your departure.
  • Please respect our neighbours and the countryside.

Arrival and departure:

We respectfully request that you arrive after 5pm on the day of arrival.
Please ensure you depart before 10am on your day of departure.

Cancellations and Refunds:

Unfortunately we cannot refund any cancellation made within 48 hours of arrival
Refunds will not be given if you decide to cancel your booking or leave early due to inclement weather, illness or other reasons beyond your control. We recommend that you buy holiday insurance to compensate you in these circumstances.
We reserve the right to cancel or change your booking for any reason or due to events beyond our control including, but not limited to, severe weather events. In the unlikely event we have to cancel your booking we will return to you any money paid in respect of the booking for the part of the holiday affected. . In the unlikely event we have to cancel your booking we will not otherwise be liable for any loss caused by cancellation or alteration. We will accept no responsibility for finding alternative accommodation and exclude any cost incurred by you in relation to any such alternative accommodation.
We regret that the weather is out of our control! We cannot refund any money due to adverse weather conditions

 

Data Protection & Privacy Statement

We do not store credit card details nor do we share financial details with any 3rd parties
All our customer records are kept on a secure and separate computer system and under no circumstances will any information be divulged to any third party. We collect information specifically relating to your order only at the time of ordering or registering as a new customer. This information is collected by the use of cookies, therefore cookies must be enabled on your browser to enable the ordering process to function correctly. Cookies are used for the information of Bridge Farm Campsite only and only for order processing purposes. We will use your details for fraud prevention purposes. We will check your details with fraud prevention agencies and if you give us false or inaccurate information and we suspect fraud, we will record this. All personal information is collected lawfully and in accordance with the Data Protection Act 1998.

Cookies

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